Privacy Policy

Your privacy is important to us. This policy outlines how RoamReady Insights collects, uses, and protects your personal information when you visit airalos-esim.click.

1. Data Controller

RoamReady Insights is the data controller for the personal data collected through the website airalos-esim.click. This means we determine the purposes and means of processing your personal data.

Company Name:: RoamReady Insights
Address:: Office 1205, Jumeirah Bay X2, Cluster X, JLT, Dubai
Email:: [email protected]
Phone:: +971 4 321 6784

2. Data Collected

RoamReady Insights is committed to minimizing data collection. We only collect information that is directly relevant and necessary for the purposes outlined in this policy.

Information You Voluntarily Provide:: When you interact with us through the contact form on airalos-esim.click, we collect the following personal data:; This data is collected solely for the purpose of communicating with you and addressing your specific queries or requests. We do not collect any other personal data such as IP addresses, location data, or browsing history for tracking or analytical purposes.
Automated Data Collection:: Aside from essential website functionality (like cookie consent, as described below), RoamReady Insights does not employ any automated data collection technologies like third-party analytics tools, tracking pixels, or advertising cookies that would gather personal data about your browsing behavior on airalos-esim.click.

3. Cookies and Local Storage

Our use of cookies and local storage on airalos-esim.click is extremely limited and focused purely on essential functionality, not on tracking or advertising.

Cookie Consent Mechanism:: We utilize a small piece of local storage (or a cookie, depending on implementation) solely to record your consent regarding our cookie policy. This allows us to remember that you have seen and acknowledged our cookie banner, preventing it from reappearing on every visit. This ensures a smoother user experience while respecting your privacy choices.
No Tracking or Analytics Cookies:: RoamReady Insights does not use cookies, local storage, or any similar technologies for tracking your browsing habits, collecting analytics data, or delivering targeted advertisements. We do not integrate with third-party analytics services (e.g., Google Analytics) or advertising platforms.
Managing Cookies:: Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, please note that disabling cookies may affect the functionality of some websites, though our site's core content should remain accessible.

4. Legal Basis for Processing

Our legal basis for collecting and processing your personal data on airalos-esim.click is based on your explicit consent and our legitimate interest in responding to your inquiries.

Consent:: When you fill out and submit our contact form, you are providing your explicit consent for us to process your name, email address, and message content for the purpose of responding to your inquiry. We consider the act of submitting the form as a clear affirmative action indicating your agreement.
Legitimate Interest:: We have a legitimate interest in communicating with individuals who reach out to us. This includes providing information, answering questions, and addressing feedback. Processing your data for this purpose is necessary to fulfill our commitment to customer service and communication, and it does not override your fundamental rights and freedoms.

5. Data Sharing and Disclosure

RoamReady Insights is committed to keeping your personal data private. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

No Third-Party Sharing for Marketing:: We do not share your contact form data with any third parties for marketing, advertising, or analytical purposes. Your information is used exclusively by RoamReady Insights to manage and respond to your direct communications with us.
Service Providers:: We may use third-party service providers to assist us in operating our website or conducting our business, such as website hosting services or email communication platforms. These third parties are contractually obligated to keep your information confidential and are only permitted to process your data for the specific services they provide to us, in compliance with data protection laws.
Legal Requirements:: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. This includes responding to lawful requests by public authorities, including to meet national security or law enforcement requirements.

6. Data Retention Period

We only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Contact Inquiries:: Information submitted through our contact form (name, email, message) is typically retained for a period of up to 12 months. This allows us to maintain a record of our correspondence, refer back to previous inquiries if you contact us again, and ensure we have adequately addressed your concerns. After this period, or sooner if no longer necessary, this data is securely deleted or anonymized.
Cookie Consent:: Your cookie consent preference stored in local storage or a cookie is retained for a period of up to 12 months, or until you clear your browser's data, after which you may be prompted for consent again.
Exceptions:: In certain circumstances, we may retain your personal data for longer periods if required by law or to establish, exercise, or defend our legal rights.

7. Your Data Protection Rights

Under applicable data protection laws, you have certain rights regarding your personal data. RoamReady Insights is committed to facilitating the exercise of these rights.

The Right to Access:: You have the right to request copies of your personal data that we hold.
The Right to Rectification:: You have the right to request that RoamReady Insights correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.
The Right to Erasure:: You have the right to request that RoamReady Insights erase your personal data, under certain conditions.
The Right to Restrict Processing:: You have the right to request that RoamReady Insights restrict the processing of your personal data, under certain conditions.
The Right to Object to Processing:: You have the right to object to RoamReady Insights' processing of your personal data, under certain conditions.
The Right to Data Portability:: You have the right to request that RoamReady Insights transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The Right to Withdraw Consent:: If our processing of your personal data is based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

8. Right to Complain to a Supervisory Authority

Should you have concerns about our processing of your personal data, and feel that RoamReady Insights has not addressed your concerns adequately, you have the right to lodge a complaint with a supervisory authority.

The relevant supervisory authority will depend on your location. For individuals within the European Economic Area (EEA), you can find contact details for your national data protection authority on the European Data Protection Board website. For individuals outside the EEA, you may refer to your local data protection regulator. We encourage you to contact us directly first so we can attempt to resolve any issues.

9. Changes to This Privacy Policy

RoamReady Insights may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the personal information we collect. Your continued use of airalos-esim.click after any modifications to this policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Last Updated: October 26, 2023

10. Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or if you wish to exercise any of your data protection rights, please do not hesitate to contact us.

Email:: [email protected]
Phone:: +971 4 321 6784
Address:: Office 1205, Jumeirah Bay X2, Cluster X, JLT, Dubai

We are committed to responding to all inquiries promptly and professionally.

Frequently Asked Questions about Privacy

What personal data does RoamReady Insights collect?

RoamReady Insights primarily collects personal data that you voluntarily provide through our contact form. This includes your name, email address, and the content of your message. We do not collect any other personal data like IP addresses or browsing history for tracking purposes. Our use of cookies is limited to remembering your consent preference.

Are there any tracking cookies or analytics on airalos-esim.click?

No, RoamReady Insights does not use any tracking cookies, third-party analytics services (like Google Analytics), or advertising pixels on airalos-esim.click. Our approach is to minimize data collection. The only "cookie-like" technology used is for remembering your cookie consent.

How long do you retain my contact inquiry data?

We retain personal data submitted through our contact form for up to 12 months. This period allows us to maintain a record of communication for follow-ups and to ensure consistent service. After this, the data is securely deleted or anonymized.

Do you share my personal data with third parties?

RoamReady Insights does not sell, trade, or otherwise transfer your personal data to outside parties for marketing or advertising purposes. We may use third-party service providers for website hosting or email communication, but they are contractually bound to confidentiality and only process data for services rendered to us.

What are my data protection rights?

You have several rights, including the right to access your data, rectify inaccuracies, request erasure, restrict processing, object to processing, and data portability. You also have the right to withdraw consent if our processing is based on it. You can exercise these rights by contacting us at [email protected].

How can I withdraw my consent for data processing?

If our processing of your personal data is based on your consent (e.g., submitting a contact form), you have the right to withdraw that consent at any time. To do so, please send an email to [email protected] stating your request. This will not affect the lawfulness of processing that occurred before your withdrawal.

What if I have a complaint about how my data is handled?

We encourage you to contact us directly first at [email protected] so we can address your concerns. However, you also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been infringed. The relevant authority depends on your geographical location.

How will I know if the Privacy Policy changes?

Any changes to our Privacy Policy will be posted on this page with an updated "Last Updated" date. We recommend checking this page periodically to stay informed about our data practices. Your continued use of airalos-esim.click after changes are posted means you accept the updated policy.